Refund & Cancellation Policy

• You pay on Chargebee's secure hosted checkout. Your card details go to Chargebee and its payment partners and never reach our servers.
• Plans are billed monthly, quarterly or yearly, in Indian Rupees (INR) unless stated otherwise.
• Chargebee issues your invoices, including GST, and emails them to you. You can view and download past invoices from the billing portal in your account.
• Before each renewal you receive a reminder, including the pre-debit notification required for recurring payments in India.

• New subscriptions start with a 7-day free trial. A payment method is collected at checkout to start the trial.
• If you cancel before the trial ends, you will not be charged.
• If you don't cancel, your first payment is taken when the trial ends and your chosen plan continues.

• How to cancel: from the billing settings in your account, or by emailing support@linkassist.ai.
• Effect of cancelling: your plan stays active until the end of your current paid billing period, and you keep full access to your features until then. For example, if your billing period ends on October 31 and you cancel on October 10, you keep access until October 31.
• Future billing: you won't be charged for any billing period after you cancel.
• No pro-rata refunds: cancelling doesn't refund the unused part of the current period. For refunds, see Section 4.

Eligibility. We refund your first paid charge if both of these are true:

• You request the refund within 7 calendar days of that first charge.
• You have used 5 content generations or fewer in that time.

Refunds are not provided for:

• Renewal payments (monthly, quarterly or yearly). You get a reminder before every renewal so you can cancel in time.
• Accounts that used more than 5 content generations within the 7-day window.
• Requests made more than 7 days after the first charge.
• Payments for upgrades or plan changes.
• A change of mind after the eligibility period, because AI generation has real computing costs.
• Taxes such as GST, which are non-refundable.

• Email support@linkassist.ai from the email address on your LinkAssist account.
• Use the subject line "Refund Request - [your account email]" and briefly tell us why.
• We review the request against Section 4 and process it within 7-10 business days.
• Approved refunds are issued through Chargebee to your original payment method. Your bank may take a few extra days to show it.

If a persistent technical failure or extended downtime on our side stops you from using LinkAssist, contact support right away. If we confirm the fault is ours, we may, at our discretion, offer a partial pro-rata refund or a service credit for the affected period.

This policy is governed by the laws of India. Any legal action relating to it will be brought exclusively in the competent courts of New Delhi, India.

We may update this policy. We'll tell you about significant changes by email or by posting the new version here. Continuing to use LinkAssist after a change means you accept the updated policy.